Tips

Warning: To avoid personal injury and further damage to your appliance, we do not advise that you try to repair the broken appliance yourself. In case you do decide to troubleshoot or repair the appliance, make sure to disconnect your appliance from all electrical sources by either unplugging it or breaking the connection at the circuit breaker or fuse box.

Washer Safety Tip

Before making repairs, pull the plug and turn off the faucets. Note: Appliance models vary; see your owner’s manual for information specific to your washer.

When your washer doesn’t work, check for:

– Proper power supply.
– Unplugged or defective cord.
– Blown fuse or circuit breaker.
– Kinked water supply or drain hose.

Remedies:

-Repair power supply.
-Plug in or replace cord.
-Replace fuses or turn circuit breaker back on.
-Straighten the kink. If you can’t, replace the hose.

Washer doesn’t fill. Check for:

-Blocked water inlet screens.
-Clogged filters.
-A kink in one of the hoses.
-Timer that is not set.
-Defective timer or temperature selector.

Remedies:

-Clean or replace water inlet screens.
-Check the inlet hose filters and clean them.
-Straighten the water supply hoses.
-Turn the timer slightly or press the buttons firmly.
-Replace timer or temperature selector*
*Problem is best left to a professional.

Washer doesn’t spin. Check for:

-Loose or broken drive belt.
-Defective lid safety switch, timer, or spin solenoid.

Remedies:
-Tighten or replace belt.
-Replace switch, timer, or spin solenoid.*
*Problem is best left to a professional.

Washing machine doesn’t drain. Check for:

-Jammed or defective drain pump.

Remedies:

-Clear jam.
-Replace pump*
*Problem is best left to a professional.

Repair of Dryers:

Safety Tip – Before doing any work on your dryer, pull the plug. Turn off the gas supply to a gas dryer, at ether the appliance shutoff or the main shutoff valve. Should you smell gas, get out of the house immediately.

Guide to Symbols

G – Gas heater only
E – Electric heater only
Note: Appliance models vary; see your owner’s manual for information specific to your dryer repair.

Drum doesn’t rotate, though dryer turns on.
Check for:
-Defective start switch, door switch, or timer.
-Loose or broken drum belt.
-Loose or broken idler pulley or spring.
-Defective support roller, centrifugal switch, or motor.
Remedies:
-Replace start switch, door switch, or timer.*
-Tighten loose belt.
-Replace broken belt.*
-Replace idler pulley or spring.*
-Replace support roller, centrifugal switch or motor.*
*Problem is best left to a professional.

Dryer doesn’t heat, though drum rotates.
Check for:-
Defective temperature control or timer.
-Defective over heat protector.
E – Power off.
E – Defective Heating Element Broken.
G – Pilot light out.
G – Defective electric pilot.
G – Incorrect air-gas ratio.

Remedies:
-Replace temperature control or timer.*
-Replace overheat protector.*
E – Check fuse or circuit breaker.
E – Replace heating element.
G – Relight or replace flame switch.*
G – Replace pilot.*
G – Adjust shutter on burner.
*Problem is best left to a professional.

Clothes don’t dry.
Check for:
-Clogged lint trap or exhaust duct.
-Worn door seal.
G – Incorrect air-gas ratio.
Remedies:
-Clean lint trap or exhaust duct.
-Replace door seal.
G – Adjust shutter on burner.